Call status table, Call reason table – Cygnion CG 2400 User Manual

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Call Status Table

Following is a table of possible states for an active
call. These statuses are viewed from the Call Log
window. For information on how they are reported by
the system, see “The Call Log Window” on page 135.

Status

Description

Call being set up

The system is preparing to make a call.

Calling

The call is being placed.

Talking

A call has been successfully placed.

Consulting

Talking to a second party while first party is on hold.

Conference

A call has been conferenced.

Parked by (user name)

A call has been parked, with the name of the handset
user who parked it.

Recalling

A second call was terminated with a first call on hold
and the first call automatically rings back to the
handset.

Connected to

(user name)

The call has been forwarded to another handset, with
the name of the handset user receiving the call.

Connected to voicemail

The call has been forwarded to voicemail.

Call Reason Table

Below is a table of possible reasons for an active call
state. These reasons are viewed from the Call Log
window. For more information on how these states
are reported by the system, see “The Call Log
Window” on page 135
.

Reason

Description

Unpark

A parked call has been retrieved by a handset.

CyberGenie

The handset caller has called CyberGenie.

Manual Dial

A call is being dialed manually from the handset
using the keypad.

Predial

A call has been pre-dialed on a handset but has not
yet engaged.

External

An external call has been placed.

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