Receiving a call, Placing an external call – Cygnion CG 2400 User Manual

Page 171

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Receiving a Call

When a call comes in, the handset display identifies
the source of the call.
With external calls, the handset shows available
caller ID information if you have caller ID service
available from your public telephone service. If the
caller has ID blocking, the handset will show
Blocked.

NOTE: You can set up

custom rings to

distinguish between call

types. (See “Changing

the Ringer Sound” on

page 179.)

If the line does not have caller ID, the handset shows
which line the call is coming in on (Line 1 or Line 2).
With internal calls (calls from other handset users),
the handset shows the user’s name and extension
number.
The user is notified of incoming calls either through a
ring, by a flashing indicator light on the handset and
with a blinking

icon on the handset display.

NOTE: You can control

how CyberGenie routes

incoming calls. (See

“Setting Call Routing”

on page 95.)

To receive a call:

1. When a call comes in, press

to receive the

call. If you do not take the call, it will be routed to
either the system inbox, your personal voicemail,
or back to the Auto Attendant, based on the
system’s call routing configuration.

2. When finished with the call, press

.

Placing an External Call

There are four ways to place calls from the handset:

Dial from the keypad

Dial a number with the handset keypad (either pre-
dial or dial after dial tone is heard).

Use speech

commands

Use CyberGenie to place your call by using a spoken
command (the call-by-name feature).

Select from the

handset phone book

If you download the phone book from CyberGenie to
your handset you can select numbers to call from the
phone book. (See “Downloading the Phone Book to
Your Handset” on page 174.
)

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