Call logging, Call log setup – Cygnion CG 2400 User Manual

Page 95

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NOTE: If you want no

music or sound while

the caller is on hold,
select the
silent.wav

file in the default

directory.

2. To change the music, click

to browse through

your directories. Unless you have set up the
software in a different directory from the
recommended default, the default directory is
Program Files\CG@Work\Data.

3. Click the desired .wav file. To hear the file

selected, repeat step 1.

Call Logging

Click

Call Logging on the resources panel. (If the

Call Logging option is hidden, click

System

on the resources panel.) The corresponding
properties panel will appear:

Call Log Setup

The call log is a running record of calls coming in
and/or out of the system.
You can configure the call log to capture call data for
specific time periods, and for specific types of calls.

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