Retrieving a call, Cg 24 00 us er gui d e – Cygnion CG 2400 User Manual

Page 178

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C

G

24

00 Us

er

Gui

d

e

166

Retrieving a Call

When a call is parked, any user can retrieve it.
You can also use the retrieve feature to barge in on a
current call, whether the call is on another
CyberGenie handset or an analog phone connected
to the same line.

NOTE: If the user

configuration for that

handset has been set to

block outgoing calls on

the requested line, the

line cannot be picked

up from that handset.

If you retrieve a call that is active on another phone
or handset, you will automatically conference
yourself in on the call without disconnecting the
other user.
Call retrieval results vary based on the current
activities of both the handset and the caller:

WHILE HANDSET IS IN CONNECTED MODE

I

F

YOU

ARE

ON

ANOTHER

CALL

U

SE

THE

HANDSET

MENU

>R

ETRIEVE

OPTION

TO

PUT

THE

CURRENT

CALL

ON

HOLD

AND

ACCEPT

THE

NEW

CALL

.

WHILE HANDSET IS IN IDLE MODE

I

F

THE

CALLER

IS

LEAVING

A

VOICEMAIL

MESSAGE

B

ARGE

IN

WITH

>R

ETRIEVE

AND

LISTEN

TO

THE

OUTGOING

MESSAGE

OR

THE

CALLER

S

INCOMING

MESSAGE

(

YOUR

VOICE

IS

MUTED

). T

O

TAKE

THE

CALL

,

PRESS

#.

I

F

THE

CALLER

IS

LISTENING

TO

THE

GREETING

MESSAGE

,

OR

THE

CALL

IS

RINGING

A

HANDSET

OTHER

THAN

THE

USER

S

U

SE

>R

ETRIEVE

TO

HAVE

THE

CALL

ROUTED

TO

YOUR

HANDSET

.

I

F

A

CALL

IS

PARKED

U

SE

>R

ETRIEVE

TO

ROUTE

THE

CALL

TO

YOUR

HANDSET

.

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