Talkswitch 48-CVA User Manual

Page 37

Advertising
background image

27

3.0

Configuring TalkSwitch

3-Way Calling/Conference:

TalkSwitch can work with either service to forward calls to Remote
Extensions or other external phone numbers while using the same line
(Same Line Connect). You can also use this service as an option for
bridging calls to external numbers when calling into TalkSwitch from
the outside. If you find that you are having difficulties with line
volume levels when forwarding calls to Remote Extensions or using
Call Bridge, you should use 3-way calling to forward calls as a solu-
tion.

Transfer and Clear (Centrex/Plexar transfer):

TalkSwitch can clear the line after forwarding a call to a Remote
Extension if your telephone line supports this feature. If you enable
this feature without actually having the service, callers will be
disconnected when TalkSwitch attempts to forward their call to the
Remote Extension.

Call Waiting:

Check this box if you have Call Waiting service on the current line. It
is strongly recommended that you remove this service from your
line(s), since there is no way for TalkSwitch to answer a second call
on the same line while it is handling the first call. You may instead
want to consider adding the Hunt/Rollover service to your lines.

Caller ID:

Check this box if the current line provides Caller ID information.
TalkSwitch will pass along the Caller ID information to the selected
extensions. Also, TalkSwitch can use the time information provided by
Caller ID to update TalkSwitch’s internal clock. (see section 3.3.5.4).

Telephone Company Voicemail:

Check this box if you are subscribed to a Telephone Company
Voicemail service.

Hunt/Rollover/Busy Forwarding:

Check this box if the current line is associated with a Line Hunt or
Line Rollover service from the Telephone Company. In general, any
lines that belong to a Hunt/Rollover group should be configured to
handle calls the same way.

TS manual 11th ED_CVA_v11_CD_Release.qxd 7/13/2004 3:34 PM Page 27

Advertising