Talkswitch 48-CVA - Manual (Page 54)

44 TalkSwitch User Manual
If you do not want to use Automatic Mode Switching, you can still switch modes
manually in the software or through any telephone using touch tone commands.
Enter command mode by dialing
then your password if required. Next, dial any
of the following commands followed by to confirm.
31 Changes TalkSwitch to mode 1
32 Changes TalkSwitch to mode 2
30 TalkSwitch tells you what mode it currently is using
3.3.3.2 Auto Attendant
The Auto Attendant greets callers and tells them which number(s) they should press
on their telephone keypad to reach a particular extension, person, message, or
department. Callers can also directly dial Local Extensions (1xx), Remote Extensions
(2xx), Extension Ring Groups (300-309), Voicemail (to both leave messages and
access messages), access Call Back, access Call Bridge and enter Command mode for
making changes to the system configuration.
400 series mailboxes can be dialed at the Auto Attendant without having to press
first. This can be useful for providing ‘virtual’ extensions associated to a mailbox for
telecommuters or other part-time staff.
TS manual 11th ED_CVA_v11_CD_Release.qxd 7/13/2004 3:35 PM Page 44