Talkswitch 48-CVA - Manual (Page 59)

49 3.0 Configuring TalkSwitch
Utilities for Auto Attendants:
Record Instructions:
Selecting this button displays a dialog box
showing the instructions on how to record
and playback an Auto Attendant using a
telephone. No adjustments are required
for the recording volume, as TalkSwitch
automatically adjusts the recording
volume for optimal recordings. If you
find that the playback of your Auto
Attendant messages are too low, you can
adjust the playback volume on the Audio
Controls page located under ‘Options’.
Load Auto Attendant:
Selecting this button
displays a dialog box with
instructions on how to load
an Auto Attendant using a
pre-recorded .wav file. If
you want to have Auto
Attendants professionally
recorded, make sure you
specify that the files need to
be 8KHz, 8bit, mono, and
saved as a mu-law format
.wav file.
Erase Instructions:
Selecting this button displays a dialog
box showing the instructions on how
to erase an Auto Attendant using a
telephone. It is a good idea to erase
any unused Auto Attendants, since
they share the same memory as
voicemail.
TS manual 11th ED_CVA_v11_CD_Release.qxd 7/13/2004 3:35 PM Page 49