Pitney Bowes DI425 FastPac Inserting Systems - Manual (Page 64)

4 • Reference
4-6 SV61656 Rev. A
Problem Remedy Page
ENVELOPES
Poor Envelope Feed
Envelope side
guides set incor-
rectly.
Set guides to envelope width and
back off 1/2 turn.
2-6
Poor envelope
quality.
Check that envelopes are not
curled. Try a new box of envelopes.
Make sure to fan stack before load-
ing.
4-15
2-6
Envelopes loaded
incorrectly.
Load envelopes flap side up with
the flap feeding last.
2-6
Envelopes Fail to Open
Envelopes loaded
incorrectly.
The lead edge of the envelope
should be under the front feed roll-
ers. Load envelopes flaps up and
tralng.
2-6
Poor envelope
quality.
Check that envelopes are not stuck
due to excessive dampness.
Try a new box of envelopes.
4-15
Envelope Sealing Problems
No sealing solu-
tion.
Refill sealer unit. 2-8
Seal mode not
selected.
Check job setup. Activate sealing
mode.
2-16