Hitachi HCX5000I - Manual (Page 53)

T RANSFERRING S ELEC S ET 500A U SER G UIDE
1-42 HCXTD840, Issue 1, July 2001
Transferring
About call
transfer Use the following call transfer operation to transfer
(extend) a caller to another number. You can use this
procedure even if both the caller and the desired number
are outside the facility.
Procedure To transfer a call:
1 After making or answering a call, dial the number to
which you are transferring a call. Remember to dial
the trunk access code (e.g 9) if dialing an outside
number.
The caller is automatically placed in consultation hold
(the party is temporarily removed from the connection
so transfer or conference operations can be
performed.) An idle CAP is automatically selected.
2 To cancel the transfer and return to the caller, press
<CNCL>.
3 To transfer before the called party answers, press
<JOIN>.
4 To announce the call, wait until the user answers and
make your announcement, and then complete the
transfer by pressing <JOIN>.
5 To swap between the two sides of the call, when the
called party answers, press <SWAP>. The active call
and call on consultation hold are switched. To return
to the originally active call, press <SWAP> again.
You can alternate between the two calls as often as