Communications errors, Resolving the communication errors – FARGO electronic Pro-LX Laminating Card Printer/Encoder User Manual

Page 43

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Fargo Electronics, Inc.

Pro-LX Laminating Card Printer/Encoder User Guide (Rev. 5.0)

43

Communications Errors

Resolving the Communication Errors

Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response
from Printer, no job printed,

paper out

error.

Step

Procedure

1

Confirm that the system meets the minimum requirements, as shown here:

IBM-PC or compatible

Windows 95/98/ME/NT/2000/XP Pentium

class 133 MHz computer with

32 MB of RAM or higher

200 MB free hard disk space or higher

ECP parallel port with DMA access

2

Confirm the correct installation of the Printer Driver.

a. Close the software program and check the Printer Driver.

b. Reboot the computer.

c. Make sure the Printer Driver is installed correctly. (Note: Especially if an

obsolete driver was recently removed.)

d. Be sure the correct setup options within the Printer Driver are selected.

e. Confirm that the driver is current by checking at:

www.fargo.com

3

Verify the use of an adequate data cable.

a. Use a double-shielded parallel cable (no longer than six feet in length).

(Note: Data transmission failure can be attributed to a long or faulty
parallel cable.)

b. Use a double-shielded, I-EEE 1284 compliant cable to reduce the effect of

radio emissions from computers, monitors and other equipment that may
broadcast Radio frequency interference (RFI).

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