Lexmark 5000 Series - Manual (Page 108)

3 Plug the cord into an electrical outlet that other electrical devices have been using.
4 If the light is not on, press .
Software does not install
These are possible solutions. Try one or more of the following:
Check your operating system
The following operating systems are supported: Windows Vista, Windows XP, Windows 2000, and Mac OS X.
Note: Windows 2000 users should use Service Pack 3 or later.
Check your system requirements
Check that your computer meets the minimum system requirements listed on the printer box.
Check the USB connection
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol.
Reconnect power supply
1 Press to turn the printer off.
2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer on.
Disable anti-virus programs
1 Close all open software applications.
2 Disable any anti-virus programs.
3 Double-click the My Computer icon.
In Windows XP, click Start to access the My Computer icon.
4 Double-click the CD–ROM drive icon.
5 If necessary, double-click setup.exe.
6 Follow the instructions on the computer screen to install the software.
Remove and reinstall software
Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software”
on page 110.
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