Lexmark 5000 Series - Manual (Page 147)

If the error does not reappear, the problem has been corrected.
If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to
determine which cartridge is not working properly.
1 Remove the print cartridges, and close the cartridge carrier lids.
2 Disconnect the power cord from the electrical outlet.
3 Reconnect the power cord to the electrical outlet.
4 If the button is not lit, press .
5 Reinsert the black (or photo) print cartridge.
6 If the error:
• Reappears, replace the black (or photo) print cartridge with a new one.
• Does not reappear, reinsert the color print cartridge.
7 If the error reappears, replace the color print cartridge with a new one.
Black Ink Low / Color Ink Low / Photo Ink Low
1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary.
To order supplies, see “Ordering print cartridges” on page 105.
2 Press to continue.
Clear Carrier Jam
These are possible solutions. Try one or more of the following:
Remove any obstructions
1 Pull the control panel up.
2 Raise the cartridge access door.
3 Remove any objects blocking the path of the print cartridge carrier.
4 Make sure the cartridge carrier lids are closed.
5 Close the cartridge access door.
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