Partial document or photo prints, Photo smudges or scratches, Checking the print cartridges – Lexmark 5000 Series User Manual
Page 126
Add memory
Consider purchasing more RAM.
Select a lower print quality
1
From the software application, click File
Print.
2
Click Properties, Preferences, Options, or Setup.
3
Click Quality/Copies.
4
From the Quality/Speed area, select a lower print quality.
Remove and reinstall the software
It is sometimes helpful to remove the existing printer software and reinstall it.
Check paper loading
•
Load a smaller amount of paper into the printer. You may be using a thicker type of paper.
•
Make sure you are loading the correct type of media.
See “Loading paper” on page 35 and its related topics for information about:
•
Maximum loading amounts per paper type
•
Specific loading instructions for supported paper and specialty media
Partial document or photo prints
These are possible solutions. Try one or more of the following:
Check document placement
Make sure the document or photo is loaded facedown in the Automatic Document Feeder (ADF) and centered
between the ADF paper guides.
Check paper size
Make sure the paper size being used matches the document or photo size you selected.
Photo smudges or scratches
To prevent photo smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For
best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24
hours before stacking, displaying, or storing.
Checking the print cartridges
Are the print cartridges properly installed?
For more information, see “Installing print cartridges” on page 99.
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