Lexmark 5000 Series - Manual (Page 111)

4 Follow the instructions on the computer screen to remove the printer software.
5 Restart the computer before reinstalling the printer software.
6 Click Cancel on all New Hardware Found screens.
7 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
Note: If the install screen does not appear automatically after you restart your computer, click Start ΠRun, and
then type D:\setup, where D is the letter of your CD-ROM drive.
If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.
1 In all countries or regions except the United States, select your country or region.
2 Click the links for drivers or downloads.
3 Select your printer family.
4 Select your printer model.
5 Select your operating system.
6 Select the file you want to download, and then follow the directions on the computer screen.
Enabling the USB port
To confirm that the USB port is enabled on the computer:
1 Click Start
ΠSettings ΠControl Panel.
2 If you are using Windows 2000 or Windows XP:
a Click Performance and Maintenance, and then click the System icon.
b Click the Hardware tab.
c Click Device Manager.
If you are using Windows Vista, click the System and Maintenance icon, and then click Device Manager.
3 Click the plus sign (+) beside Universal Serial Bus Controller.
If USB Host Controller and USB Root Hub are listed, the USB port is enabled.
Did you find the problem?
Yes No
If USB Host Controller and USB Root Hub are not listed,
the USB port is not enabled. For more information, see
the computer documentation. Contact the Customer Support Center.
1 Click Programs or All Programs ΠLexmark 5000
Series.
2 Click Solution Center.
3 Click the Contact Information tab.
Fax troubleshooting
Cannot send or receive a fax
These are possible solutions. Try one of the following:
Check messages
If an error message is displayed, follow the instructions on the display.
111