Lexmark 5000 Series - Manual (Page 146)

Error messages on the printer display
Alignment Error
These are possible solutions. Try one or more of the following:
Remove tape from print cartridge
1 Remove the print cartridge.
2 Make sure the sticker and tape have been removed.
1 2
3 Reinsert the cartridge.
4 Press to align the cartridge.
For more information, see “Aligning print cartridges” on page 101.
Use new paper
Load only plain, unmarked paper for aligning the cartridge.
The printer will read any markings on used paper, which could cause the alignment error message to appear.
Cannot Retrieve Application List
These are possible solutions. Try one or more of the following:
Check computer connection
Make sure your computer is connected to the printer and is turned on.
Check cable connection
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the USB port on the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol.
Remove and reinstall the software
Uninstall the printer software, and then reinstall it.
Cartridge Error (1102, 1203, 1204, or 120F)
1 Remove the print cartridges, and close the cartridge carrier lids.
2 Disconnect the power cord from the electrical outlet.
3 Reconnect the power cord to the electrical outlet.
4 If the button is not lit, press .
5 Reinsert the print cartridges.
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