Paper or specialty media misfeeds – Lexmark 5000 Series User Manual

Page 121

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4

Reinstall the white roller, push the roller lever gently to the left, and then snap it into place.

5

Close the control panel until it snaps into place.

6

Press .

Note: To avoid paper jams, do not force paper into the ADF.

Paper or specialty media misfeeds

These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:

Check paper condition

Use only new, unwrinkled paper.

Check paper loading

Load a smaller amount of paper into the printer.

Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions
that came with the paper.)

See “Loading paper” on page 35 and its related topics for information about:

Maximum loading amounts per paper type

Specific loading instructions for supported paper and specialty media

Remove each page as it is printed

Remove each page as it exits, and let it dry completely before stacking.

Adjust the paper guides

Adjust the paper guides:

When using media less than 8.5 inches wide

To rest against the edges of the paper or media, making sure it does not buckle

1

2

Printer does not feed paper, envelopes, or specialty media

These are possible solutions. Try one or more of the following:

Check for paper jams

Check for and clear any paper jams. For more information, see “Jams and misfeeds troubleshooting” on
page 120.

Check media loading

Verify that the specialty media is loaded correctly. For more information, see “Loading paper” on page 35.

Try loading one page, envelope, or sheet of specialty media at a time.

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