Cannot print from digital camera using pictbridge, Solving printer communication problems, Understanding warning levels – Lexmark 5000 Series User Manual

Page 110: Removing and reinstalling the software

Advertising
background image

5

Plug the power cord into the wall outlet.

6

Press

to turn the printer on.

Removing and reinstalling the software

Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software”
on page 110.

Cannot print from digital camera using PictBridge

These are possible solutions. Try one or more of the following:

Enable PictBridge printing from camera

Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital
camera documentation.

Make sure the camera is a PictBridge-enabled digital camera

1

Disconnect the camera.

2

Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to
determine whether it is PictBridge-enabled.

Check USB cable

Use only the USB cable that came with the camera.

Check messages

If an error message appears on the display, see “Error messages on the printer display” on page 146.

Solving printer communication problems

The printer and the computer cannot exchange data. You must establish bidirectional communication between the
printer and the computer. For more information, see “Bidirectional communication is not established” on
page 140.

Understanding Warning levels

A green check indicates system requirements were met.

A yellow question mark indicates system requirements were not met. Most major functions will work, but you
may experience some performance impact.

A red question mark indicates system requirements were not met. Most major functions may not work.

A red X indicates system requirements were not met. Installation will not continue.

For proper installation, make sure the computer supports all system requirements. System requirements are located
on the printer box.

Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the
printer, you may need to remove and reinstall the printer software.

1

In Windows Vista, click

. In Windows XP or earlier, click Start.

2

Click Programs or All Programs

ΠLexmark 5000 Series.

3

Select Uninstall.

110

Advertising