Cannot add an nvg to a cluster, Cannot add – Nortel Networks NN46120-104 User Manual

Page 148

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Troubleshooting the NVG

Cannot Add an NVG to a Cluster

When trying to add a VPN Gateway to a cluster by selecting

join

in the

Setup menu, you may receive an error message stating that the system
is running an incompatible software version. The incompatible software
version referred to in the error message is the software that is running on
the NVG device you are trying to add to the cluster. This error message is
displayed whenever the NVG you are trying to add has a different software
version from the NVG(s) already in the cluster. In this situation you need
to do one of the following:

Adjust the software version on the NVG device you are trying to add
to the cluster, to synchronize it with the software version running on
the NVG(s) already in the cluster. You can verify software versions by
typing the command

/boot/software/cur

, where the active version

is indicated as

permanent

. Adjusting the software version on the

NVG device you want to add to the cluster implies either upgrading
to a newer software version, or reverting to an older software
version. In either case you will need to perform the steps described
in

“Reinstalling the Software” (page 70)

. After having adjusted the

software version, log in as the Administrator user and select

join

from

the Setup menu.

Upgrade the software version running on the NVG(s) in the cluster to
the same version as running on the VPN Gateway you want to add to
the cluster. Perform the steps described in

“Performing Minor/Major

Release Upgrades” (page 74)

. Then add the NVG device by selecting

join

from the Setup menu.

Nortel VPN Gateway

User Guide

NN46120-104

02.01

Standard

14 April 2008

Copyright © 2007-2008 Nortel Networks

.

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