Unable to download netdirect from vpn server – Nortel Networks NN46120-104 User Manual

Page 175

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Unable to download NetDirect from VPN server

175

Unable to download NetDirect from VPN server

After installing NetDirect v1.0.2.3+ as a result of upgrading to code
releases v5.1.3.4 or higher and subsequently downgrading the portal
software to v5.1.3.3 or earlier, the NetDirect client fails to load and
produces an error.

To use the NetDirect with v5.1.3.4 or earlier release, you need to manually
remove the NetDirect and relaunch the portal and earlier NetDirect. To
remove the NetDirect, follow these steps:

Step

Action

1

Open Windows Explorer to C:\WINNT\Downloaded Program
Files.

2

Right click on NetDirect.OCX ActiveX control.

3

Select Remove.

NetDirect is uninstalled.

--End--

Nortel VPN Gateway

User Guide

NN46120-104

02.01

Standard

14 April 2008

Copyright © 2007-2008 Nortel Networks

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