Nortel Networks NN46120-104 User Manual

Page 170

Advertising
background image

170

Troubleshooting the NVG

Verify that the settings shown corresponds to the settings you
have made in the CLI/BBI. For example, the IP address used
should be from the IP pool.

12

On Windows, when the end user starts a new instance of
Internet Explorer from the Start menu and points to a site
you know should be tunneled – does the Net Direct icon on
the system tray blink green?

Does it ever blink green? Check (using

/maint/starttrace

and the

netdirect_packet

tag) that traffic is flowing from

and to the client machine. If no traffic flows, verify on your own
machine that Net Direct works. For more information about the

starttrace

command see the section

“A User Fails to Connect

to the VPN” (page 163)

.

On Linux and Mac, are sent and received bytes displayed in
the Net Direct Java applet window?

--End--

Nortel VPN Gateway

User Guide

NN46120-104

02.01

Standard

14 April 2008

Copyright © 2007-2008 Nortel Networks

.

Advertising