NEC Express 5800/320Lc User Manual

Page 288

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Troubleshooting 7-35

EvntAgnt log is recorded in the application event log:

→ This event does not have any influence on the system, not on SNMP services.

Thus no measurement is required.

Source: EvntAgnt
ID: 1003
Description: TraceFileName parameter not located in registry; Default trace file

used is .

Source: EvntAgnt
ID: 1015
Description: TraceLevel parameter not located in registry; Default trace level

used is 32.


SCSI control error appears in the system event log:

→ There is sometimes a case that SCSI control error that has a source of sraq160

appears in the system event log. This symptom occurs when the processing speed
of HDDs is slower than the request from the operating system, and the process
will be continued properly by the retry function. Since this does not affect any
operations, check the detailed data as described below and ignore that log if the
data is either “f0030004” or “f0030015”.

However, if the SCSI control error in the detailed data above repeatedly shows

either “f0030004” or “f0030015” (more than 10 times a week as an indication),
the HDD failure can be occurring. Contact your maintenance service company.


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