Nortel Networks Enterprise Edge Feature Programming Telephone - Manual (Page 145)

P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Troubleshooting
Using the alarm telephone
An alarm telephone displays Enterprise Edge’s system alarm codes, should they
occur. It is an Enterprise Edge telephone with a two-line display (M7310 or M7324
telephones) that the installer has assigned as an alarm telephone.
Note: Alarms are also stored in the WinNT Network Event log. For more
information, see the Enterprise Edge Programming Operations Guide.
Reporting and recording alarm codes
If an alarm message appears on the alarm telephone’s display:
1. Record the alarm number.
2. Call your customer service representative and report the alarm code.
Displays
Testing the telephone
If you suspect something is wrong with a button, the speaker, the displays, or some
other part of the Enterprise Edge telephone hardware, you can do a quick test to see
which part of the telephone is broken.
Report this alarm and the time it occurred to
your installer or customer service
representative.
Tips
Ensure that the function of a button matches its label by pressing
ƒ•‚
and then the button to see its function.
You can end the telephone testing session anytime by pressing ® or
ƒ
unless you are testing those buttons. The test feature times-out
after 30 minutes of no activity.
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Alarm: 61-4-2
TIME