Overriding call forward, Changing forward no answer, Changing the delay before a call is forwarded – Nortel Networks Enterprise Edge Feature Programming Telephone User Manual

Page 66

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66 Forwarding your calls

Enterprise Edge Feature Programming Telephone Guide

P0908510 Issue 01

Overriding Call Forward

If you call someone who has their calls forwarded to you, your call rings at that
person’s telephone even though they are forwarding their calls to you.

Changing the automatic Call Forward settings for a telephone

Call forwarding can be programmed to forward a call when it is not answered or the
line is busy. You can also define the number of times the telephone rings before
forwarding takes place. These features must be programmed by starting a Unified
Manager session.

Changing Forward no answer

Forward no answer redirects unanswered calls to another telephone on your
Enterprise Edge system.

Line Redirection takes precedence over Forward no answer.

For step-by-step instructions for changing Forward no answer see

Making changes

to Call Forward No Answer

on page 25.

Changing the delay before a call is forwarded

You can assign the number of times that the incoming call rings at your telephone
before the call is forwarded. To estimate the delay time in seconds, multiply the
number of rings by six.

For step-by-step instructions, see

Change the number of times the telephone rings

before it is forwarded

on page 26.

Tip
If the Enterprise Edge set is a member of a Hunt Group, the Call Forward no
answer feature is overridden and the Hunt Group call continues to ring until
the hunt time has expired. For more information on Hunt Groups see

Programming Hunt Groups

on page 101.

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