Nortel Networks Enterprise Edge Feature Programming Telephone - Manual (Page 49)

Making calls 49
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
When the internal number you have called is busy
Priority Call
ƒfl·
If you get a busy signal or a Do Not Disturb message when you call someone in your
office, you can interrupt them. Use this feature for urgent calls only.
Making a priority call
1. Press
ƒfl·
.
2. Wait for a connection, then speak.
A person who receives a priority call while on another call has eight seconds to
accept or block the call. For information on blocking calls see
Stopping calls on
page 109. If the person does nothing, the priority call feature puts their active call,
including conference parties, on Exclusive Hold and connects your call.
Giving a telephone the ability to make priority calls
You need to start a Unified Manager session to program this feature. See Getting
Started on page 13 for more information.
1. Select Terminals & Sets.
2. Select a DN number.
3. Double-click Capabilities.
4. Choose a Priority Call setting: Yes or No.
Displays
Tip
Priority calls cannot be made to Hunt Group DNs. For more information on
Hunt Groups see
Programming Hunt Groups on page 101.
You tried to place a priority call to another Enterprise
Edge telephone. The person you called has blocked
your call. Try to call later.
The party you are calling has eight seconds to decide
whether to accept or reject your priority call.
The telephone you are calling has already received a
priority call or is unable to receive priority calls.
Call blocked
Please wait
Priority denied