Nortel Networks Enterprise Edge Feature Programming Telephone - Manual (Page 58)

58 Handling many calls at once
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
4. When the person returns, that is, you hear them through your telephone
speaker, simply lift the receiver to resume the conversation.
Holding a call exclusively
ƒ‡·
You can put a call on Exclusive Hold so that it can be retrieved only at your
telephone.
Press
ƒ‡·
or
ƒ˙
. The line appears busy on all other
telephones, and the call cannot be picked up by anyone else in the office.
Displays
Using Call Queuing
ƒ°‚⁄
If you have more than one call ringing at your telephone, you can choose the call
that has the highest priority by pressing
ƒ°‚⁄
.
Call Queuing answers incoming external calls before callback, camped, and
transferred calls.
Tip
If Automatic Handsfree has been assigned to your telephone, you can use the
Handsfree/Mute feature instead of Listen on Hold.
You have placed one or more calls on hold. The name
of the line that has been held the longest is displayed. On hold: LINENAM