Nortel Networks Enterprise Edge Feature Programming Telephone - Manual (Page 33)

Answering calls 33
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Call Information is available for calls even if they have been transferred, forwarded
or rerouted in some way.
Names and numbers for external calls are displayed only if you have subscribed to
Call Display services from your telephone company.
Displaying Call Information before or after answering
To find out who is calling or to display information about your current call:
1. Press
ƒ°⁄⁄
.
2. Press £ or VIEW to display more information about an external call.
Call Display information becomes available between the first and second ring of an
incoming call. If you answer before the Call Display information is available on
your display, and you press
ƒ°⁄⁄
, you see only the line number or line
name.
Displaying Call Information for a call on hold
1. Press
ƒ°⁄⁄
. The display reads ˆSelect a call .
2. Select the line on hold. Information about the call is displayed.
3. Press £ or VIEW to display more information about an external call.
Making Call Display information appear automatically at a telephone
Each telephone that rings for an external line can display Call Display information
for that line. After the call is answered, Call Display information is always shown
at the telephone that answered the call. Your installer or customer service
representative can program telephones to have automatic Call Display.
Tip
Call Log displays the same information as Call Information, along with the
date and time of the call, and the number of times the caller called.
Tip
If your telephone automatically displays Call Display information for a call,
you still need to press ƒ°⁄⁄ before you can press £ or VIEW
to display more information about the call.