Security messages – Nortel Networks NN46110-602 User Manual

Page 181

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Appendix C System messages 181

Nortel VPN Router Troubleshooting

Action: Make sure the backup file has an 8.3 file name.

LDIF file: could not restore xxx

Description: The internal LDAP server database cannot be restored from the
specified LDIF file. This indicates that the LDIF file does not exist.

Action: Choose an LDIF file that currently resides on the VPN Router disk.

Security messages

Account: xxx[xxx] uid xxx not found in account

Description: A UID of the remote entity was not found in the account used to
initiate a branch office connection (the UID entry in the message is a UID for
PPTP or Layer 2 Tunneling Protocol (L2TP), and a remote address for IPsec). You
receive this error if the credentials given by the remote side of the branch office
connection do not match the local configuration.

Action: Make sure the Remote Identity information of the IPsec Authentication
Certificates section (Profiles

> Branch Office > Edit Connection) is configured

properly.

AuthServer: ldap inconsistent; no server type in entry xxx

Description: An LDAP entry for an authentication server does not contain a
server type. This indicates that the LDAP server is not accessible.

Action: Start the LDAP server, or change the external LDAP server configuration
to make it accessible.

CaAuthServer: failed remove - xxx

Description: An LDAP entry for a CA authentication server was not fully created
and then cannot be removed. This happens if the LDAP server is not accessible.

Action: Start the LDAP server, or change the external LDAP server configuration
to make it accessible.

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