Nortel Networks NN46110-602 - Manual (Page 37)

Chapter 2 Status and logging 37
Nortel VPN Router Troubleshooting
If you have multiple VPN Routers throughout the world, use the Greenwich Mean
Time (GMT) standard to synchronize the various log files so that the timestamps
are directly comparable.
System
The Status > System window shows the VPN Router’s up time, software and
hardware configurations, and the current status of key devices. When there is a
pending shutdown or an Internetwork Packet Exchange (IPX) public network
address change that requires a reboot, the top of this window list these events.
Health check
The Status > Health Check window provides an overall summary of the current
state of the VPN Router’s hardware and software components at a glance. It lists
all aspects of unit operation, with the most critical information to check at the top
of the window. Click the link on the right side of the window to go directly to the
window for configuration of that feature.
Statistics
The Status > Statistics window provides many subwindows with a wealth of
general and diagnostic information about the system hardware, software, and
connections. Much of the information is specifically designed for Nortel
Customer Support personnel to assist them in diagnosing problems. Some
windows, however, such as the LAN Counters, Interfaces, and WAN Status
windows, provide you with traffic information. Use the Status
> Statistics window
to see text displays of system-level statistics to resolve lower-level problems with
connections. These displays are similar to command-line output from the
operating system.
In normal operation and routine troubleshooting, it is not necessary to examine
many of these windows. Some of the information, such as routing information, is
also available through other windows, such as System
> Routing.