Nortel Networks NN46110-602 - Manual (Page 51)

Chapter 3 Administrative tasks 51
Nortel VPN Router Troubleshooting
You can use a new factory default software image and file system to restore
the VPN Router’s hard disk. Specify the name or address and path of the
network file server onto which the software from the Nortel CD is installed.
To view the serial number when the VPN Router is operational, select Status
> System. The Serial Number is also on the bar code label on the back of the
VPN Router.
5 Click Reformat Diskette if you must reformat the hard disk for one of the
following reasons:
— cannot restore your configuration due to problems that are not caused by
the network or the file/backup server from which the file restoration is
retrieved
— want to reconfigure the VPN Router from scratch
— install a new disk
An online message indicates whether the reformatting of the hard disk is
successful.
6 Select the image version that you want to activate from the list of available
software image and file systems stored on the hard disk.
7 Click Apply to apply the new version and reboot automatically. Changes are
active. The VPN Router boots to that version until changed.
8 Click Files to bring up the File Maintenance window, which allows you to
view the entire hard disk file system.
9 Click View to display the Event Log beneath the Recovery Diskette window.
This is especially useful if a Restore operation fails.
10 To set the boot disk, select either ide0 (drive 0) or ide1 (drive 1).
11 Click Set.
Note: This restores the disk to an operable but clean condition (for
example, configuration values are at factory defaults).
Caution: Selecting this option completely wipes out anything that was
stored on the hard disk.