Before calling for service – Thermador PRL48 User Manual

Page 36

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English 34

Before Calling For Service

Before calling for service, check the following to avoid
unnecessary service charges.

Be sure to check these items first:

Is there a power outage in the area?

Is the household fuse blown or the circuit breaker
tripped?

Is the range disconnected from the electrical supply?

If the Burners do not Ignite

Are the burner caps properly aligned and seated in the
burner bases?

Are the burner ports clogged?

Is a fuse blown or is the circuit breaker tripped?

Is the manual shut-off valve closed, preventing the flow
of gas?

Data Rating Label

The data rating label shows the model and serial number of
your range. It is located on the frame, behind the oven door
(See illustration).

The electric wiring diagrams and schematics are attached
behind the toe kick panel, and should not be removed
except by a service technician. Replace after service.

CAUTION:

Before removing the toe kick panel, disconnect
the range from the electrical power supply.
Reinstall the toe kick panel before reconnecting
the range to the power supply and operating the
range.

Service Information

For handy reference, copy the information below from the
data rating plate. Keep your invoice for Warranty validation.

Model Number

Serial Number

Date of Purchase

Dealer’s Name

Dealer’s Phone Number

Service Center's Name

Service Center’s Phone Number

Also, enter this information on the Product Registration
Form included with this product, then mail it to the indicated
address.

Figure 28: Rating Plate and Wiring Diagram Locations

(oven door not shown)

Rating label(s) located

under front edge of

cooktop.

Wiring/schematic dia-

grams placed behind toe

kick panel.

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