Exist – WHP Wireless DL360 User Manual

Page 108

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108

HP ProLiant DL360 Generation 4 Server Reference and Troubleshooting Guide

Loose Connections

Action:

•

Be sure all power cords are securely connected.

•

Be sure all cables are properly aligned and securely connected for all external
and internal components.

•

Remove and check all data and power cables for damage. Be sure no cables
have bent pins or damaged connectors.

•

If a fixed cable tray is available for the server, be sure the cords and cables
connected to the server are correctly routed through the tray.

•

Be sure each device is properly seated.

•

If a device has latches, be sure they are completely closed and locked.

•

Check any interlock or interconnect LEDs that may indicate a component is
not connected properly.

•

If problems continue to occur, remove and reinstall each device, checking the
connectors and sockets for bent pins or other damage.

Problems with New Hardware

Action:

1. Refer to the server documentation to be sure the hardware being installed is a

supported option on the server. Remove unsupported hardware.

2. Refer to the release notes included with the hardware to be sure the problem

is not caused by a last minute change to the hardware release. If no
documentation is available, refer to the HP support website
(

http://www.hp.com/support

).

3. Be sure the new hardware is installed properly. Refer to the device, server,

and operating system documentation to be sure all requirements are met.

Common problems include:

−

Incomplete population of a memory bank



−

Installation of a processor without a corresponding PPM

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