Contents 5
Regulatory Compliance Identification Numbers.............................................................................. 225
Federal Communications Commission Notice................................................................................. 226
Integrated Lights-Out Technology.......................................................................................... 74
Erase Utility............................................................................................................................ 75
Management Agents ............................................................................................................... 76
HP Systems Insight Manager.................................................................................................. 76
Redundant ROM Support ....................................................................................................... 76
USB Support and Functionality.............................................................................................. 78
Diagnostic Tools ................................................................................................................................ 79
Survey Utility ......................................................................................................................... 79
Array Diagnostic Utility ......................................................................................................... 80
HP Insight Diagnostics ........................................................................................................... 80
Integrated Management Log................................................................................................... 80
Keeping the System Current .............................................................................................................. 81
Drivers .................................................................................................................................... 81
Resource Paqs......................................................................................................................... 82
ProLiant Support Packs .......................................................................................................... 82
Operating System Version Support ........................................................................................ 82
Change Control and Proactive Notification ............................................................................ 82
Care Pack................................................................................................................................ 82
Battery Replacement
83
Troubleshooting 85
Server Diagnostic Steps ..................................................................................................................... 85
Important Safety Information ................................................................................................. 85
Preparing the Server for Diagnosis ......................................................................................... 89
Symptom Information............................................................................................................. 90
Diagnostic Steps ..................................................................................................................... 91
Procedures for All ProLiant Servers ................................................................................................ 105
Hardware Problems .............................................................................................................. 105
Software Problems................................................................................................................ 135
Contacting HP....................................................................................................................... 145
Error Messages................................................................................................................................. 153
ADU Error Messages............................................................................................................ 153
POST Error Messages and Beep Codes................................................................................ 186
Event List Error Messages.................................................................................................... 216
Electrostatic Discharge
223
Preventing Electrostatic Discharge .................................................................................................. 223
Grounding Methods to Prevent Electrostatic Discharge .................................................................. 224
Regulatory Compliance Notices
225
