WHP Wireless DL360 User Manual

Page 134

Advertising
background image

134

HP ProLiant DL360 Generation 4 Server Reference and Troubleshooting Guide

7. Check the PCI Hot Plug power LED to be sure the PCI slot is receiving

power, if applicable.

8. Be sure the server ROM is up to date.

9. Be sure the controller drivers are up to date.

10. Be sure a valid IP address is assigned to the controller and that the

configuration settings are correct.

11. Run Insight Diagnostics ("HP Insight Diagnostics" on page

80

) and replace

failed components as indicated.

Network controller has stopped working

Action:

1. Check the network controller LEDs to see if any statuses indicate the source

of the problem. For LED information, refer to the network controller
documentation.

2. Be sure the correct network driver is installed for the controller and that the

driver file is not corrupted. Reinstall the driver.

3. Be sure no loose connections (on page

108

) exist.

4. Be sure the network cable is working by replacing it with a known functional

cable.

5. Check the PCI Hot Plug power LED to be sure the PCI slot is receiving

power, if applicable.

6. Be sure the network controller is not damaged.

7. Run Insight Diagnostics ("HP Insight Diagnostics" on page

80

) and replace

failed components as indicated.

Network controller stopped working when an expansion board was added

Action:

1. Be sure no loose connections (on page

108

) exist.

2. Be sure the server and operating system support the controller. Refer to the

server and operating system documentation.



3. Be sure the new expansion board has not changed the server configuration,

requiring reinstallation of the network driver.

Advertising