Requesting a callback, Using added features to make efficient phone calls – AASTRA Office 35IP User manual User Manual

Page 20

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Using Added Features to Make Efficient Phone Calls

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Requesting a Callback

You want to talk to a certain person. The person is busy or does not answer. You can make callback
requests to both internal and external subscribers. Not all providers support this function.

If the called party is busy, you can request an automatic callback. In this case, your phone will start ringing
as soon as the party you are trying to reach goes on-hook. When you pick up the handset, the called
party's phone will start ringing.

If the called party does not answer, you can also request a callback. The called party will see a continuous
visual reminder of your callback request.

Situation

You called someone and hear the busy tone or dialling tone.

Callback

To activate a callback request: Press the "Callback" Foxkey.

The display shows "Executed".

Put the handset on-hook.

The display shows "Call expected ..." and "Reset".

Note

You can have only 1 active callback request at a time. Your callback request
will automatically be cancelled by the system after about half an hour.
You can also cancel the callback request beforehand.

Reset

Cancelling the callback request: Press the "Reset" Foxkey.

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