General troubleshooting – ZOLL AED Pro Rev J User Manual

Page 82

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C

HAPTER

7

T

ROUBLESHOOTING

AND

M

AINTENANCE

7–2

www.zoll.com

9650-0350-01 Rev. J

General Troubleshooting

Table 7-1 lists general issues with the unit and their associated corrective action.

Table 7-1.

General Issues

Symptom

Corrective Action

Unit beeps or displays a red “X” while
turned off.

Turn the unit on. Follow the prompts to resolve the
problem.

If the unit continues to fail, take it out of service, and
contact ZOLL Technical Service.

Ready indicator shows a red “X” while the
device is powered on.

Turn the unit off and then on again. Follow the prompts
to resolve the problem.

If the unit continues to fail, take it out of service, and
contact ZOLL Technical Service.

Power-on self-test failed.

Follow the prompts to resolve the problem.

If the unit continues to fail, take it out of service, and
contact ZOLL Technical Service.

Unexpected shutdown in clinical mode.

Note: In clinical mode, the unit automatically powers

off if it does not detect a patient connection
within 10 minutes (configurable).

Turn the unit on. Follow the prompts to resolve the
problem.

If the unit continues to fail, take it out of service, and
contact ZOLL Technical Service.

Unexpected shutdown in nonrescue
mode.

Note: The unit automatically powers off if an

established IrDA connection is lost.

Press and hold the On/Off button for at least 5
seconds. Follow the prompts to resolve the problem.

If the unit still is not ready for use, take it out of service.
Contact ZOLL Technical Service.

Message:
CHANGE BATTERY

Replace the battery pack with a fully charged battery
pack as soon as possible.

Message:
PLUG IN CABLE

Ensure that the electrode cable is properly connected
to the unit.

Remove the cable and check for bent or broken pins.

Replace the electrode cable.

Message:
RELEASE SHOCK BUTTON

Release the Shock button. Wait until the unit issues the
prompt PRESS FLASHING SHOCK BUTTON before
pressing the button.

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