HP LaserJet 3150 All-in-One Printer series - Manual (Page 161)

EN Basic troubleshooting steps 159
8
Troubleshooting and
Maintenance
Basic troubleshooting steps
If the HP LaserJet 3150 product doesn’t work properly, first check the
following:
● The Ready (green) light is on and not blinking. If the Error
(yellow) light is on, check the control panel display for a message.
● No error messages are displayed on the computer screen or the
HP LaserJet 3150 product’s control panel display.
● The power cord is securely connected to the HP LaserJet 3150
product and plugged into a live electrical outlet.
● The parallel cable between the HP LaserJet 3150 product and
the computer is connected securely.
● The telephone cord between the HP LaserJet 3150 product and
the wall is securely connected.
● Too many programs were open when trying to do a task. Try
closing other programs not in use or restarting the computer
before retrying the task.
● The parallel cable is functioning properly. To check, try connecting
a different size-C parallel cable.
● Paper is in the paper input bin.
Most answers for software-related issues are in the software Help.
See this chapter for basic printing, scanning, and PC faxing help
topics, then see the software Help.