HP LaserJet 3150 All-in-One Printer series - Manual (Page 211)

EN Solving paper feed problems 209
Solving paper feed problems
Use the following table to solve problems related to moving paper or
documents through the HP LaserJet 3150 product.
Problem Cause Solution
Pages are coming
out of the
HP LaserJet 3150
product curled or
wrinkled. Paper is curled or wrinkled when using the
paper output bin.
Paper may not be stored properly.
Use the front paper output slot by pushing
the paper path lever to the lower position.
See “Selecting the output path” on
page 56.
Whenever possible, store paper in its
sealed ream at room temperature.
Printed pages are
coming out in the
incorrect order. The incorrect output source may be
selected, or the incorrect output setting
has been chosen in the program from
which you are printing. Pages sent to the paper output bin print in
correct order. Pages sent to the front
paper output slot print in reverse order.
Use the front paper output slot by pushing
the paper path lever to the lower position.
See “Selecting the output path” on
page 56.
If you need to print pages to the front
paper output slot in correct order, select
the reverse order output option in the
program from which you are printing. See
the program’s documentation for more
information.
Long pages aren’t
feeding. The maximum scannable page length is
39 inches (991 mm). If the page is longer,
scanning stops at 39 inches (991 mm). Do not try to pull the page out because
you may damage the scanner. To remove
the page, see “Clearing jams from the
scanner area” on page 160.
Then, rescan the page. When the scanner
reaches the 39 in (991 mm) mark, the
control panel displays
Long Page? START
to Continue for a few moments only.
Quickly press S TART to continue scanning.
If you do not, the message disappears
and the scanner stops scanning because
it thinks the page has jammed.
If you are sending a fax or copying a
document longer than 39 in (991 mm), you
can also use the Sending long pages
(page 30) procedure. That procedure
ensures that long pages go without having
to monitor the task and press Start before
the scanner shuts off.