Inability to upgrade the riloe ii firmware, Switch settings (sw3) to force rom upgrade, Incorrect time or date of entries in the event log – HP Remote Insight Lights-Out Edition II Board User Manual

Page 179: Interpreting led indicators, Invalid source ip address

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Troubleshooting the RILOE II 179

When using the Virtual Power Button feature, verify that the Remote Insight internal cable or Virtual Power
Button cable is installed correctly.

Inability to upgrade the RILOE II firmware

If you attempt to upgrade the firmware of the RILOE II, and the board does not respond or does not
accept the firmware upgrade, you must force the ROM upgrade procedure by changing the default switch
settings of SW3 ("

Switch settings (SW3) to force ROM upgrade

" on page

179

). Upgrade the firmware of

the RILOE II by downloading the RILOE II Smart Component available on the HP website
(

http://www.hp.com

).

1.

Download and extract the Smart Component.

2.

Use the

makedisk.bat

file to create a bootable firmware diskette.

3.

Insert the bootable diskette into the host server.

4.

Power on the server.

5.

Follow the onscreen instructions to upgrade the RILOE II firmware.

When the firmware upgrade is complete, return the switches to the factory default position.

Switch settings (SW3) to force ROM upgrade

Switch

Default

Force ROM upgrade

1 OFF

OFF

2 OFF

OFF

3 OFF

ON

4 OFF

OFF

Incorrect time or date of entries in the event log

The time and date are updated by Insight Management agents on supported network operating systems.
The RILOE II time and date are updated at boot time and the agents automatically update the time and
date periodically.

Interpreting LED indicators

The LED indicators are located on the front of the RILOE II board. The LED indicators have the following
assignments.

FB 7 6 5 4 3 2 1 0

During initial boot of the RILOE II, the LED indicators flash randomly. After the board has booted, the 7
LED flashes every second and the other LED indicators (0 through 6) light up. The FB LED lights up after
the system has booted to indicate a hardware failure.

If a hardware failure is detected, reset RILOE II. See "Resetting the RILOE II to factory default settings" for
more information. If you continue to have problems, you can contact HP technical support or visit the HP
website (

http://www.hp.com

).

Invalid Source IP address

An

Invalid Source IP address

error might display on the login screen if caching is enabled in the

Java Plug-in Control Panel applet for Java™ Plug-in 1.4.1. Although this error message appears,
authentication will work properly. To resolve this issue, deselect the enable caching checkbox located on

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