Video problems, Troubleshooting the host server, Information logs – HP Remote Insight Lights-Out Edition II Board User Manual
Page 181
Troubleshooting the RILOE II 181
Video Problems
The RILOE II contains an integrated VGA controller. When the RILOE II is first installed, the server detects
this controller and attempts to use it by switching video from the embedded video controller of the server.
To avoid this problem, be sure that your monitor is connected to the RILOE II. Refer to "Monitor Cable
Connection" for more information.
Some servers contain PCI-based VGA controllers. These controllers must be removed to configure the VGA
controller on the RILOE II board.
Be sure the RILOE II is installed in a supported PCI slot. Refer to the Server PCI Slot and Cable Matrix (on
page
) to determine the correct slot for the server. If the server is not listed, refer to the HP website
pdated table.
Some servers require disabling of the embedded video before installing the RILOE II board. You can
disable the embedded video controller by powering off the server and setting the system configuration
maintenance switch 1 to ON.
The following servers require that the embedded video be disabled:
•
ProLiant ML330 server
•
ProLiant ML350 server
Troubleshooting the host server
The RILOE II provides features for proactive system management and efficient troubleshooting of server
problems.
In addition to the Remote Console, you have access to overall server status information, video replay of
previous server resets, and other information gathered by the Survey utility.
The RILOE II maintains a complete set of logs for troubleshooting server problems. These logs are the
Remote Insight Event Log and the Integrated Management Log.
Full integration with Systems Insight Manager provides warning of potential problems through SNMP trap
alerts displayed on an Systems Insight Manager. This integration is achieved by installing and configuring
HP Insight agents on the remote server.
Additional information on the state of the host server
The Server Status option provides comprehensive status information about the following items:
•
Server information
•
POST diagnostic results
Information logs
The System Status tab gives you access to two types of information logs that are useful when
troubleshooting host server problems:
•
Integrated Management Log (IML)
The IML allows you to view logged remote server events. Logged events include all server-specific
events recorded by the system health driver, including operating system information and ROM-based
POST codes.
•
Remote Insight Event Log
The Remote Insight Event Log ("
) is an operating system-independent
log that maintains a record of events by date and time. Logged events include major server events,