MagTek EC2000 99875600 - Manual (Page 22)

4 - Receiving, Unpacking, and Packing
ExpressCard 2000| Instant Issuance Card Personalization System | User Installation and Operation Manual
Page 22
8) Remove the tipper foil roll (see section 6.9 Foil Tipper for details) and dispose of it per your
company’s secure disposal standards.
9) Shut down the device using the power switch on the front panel.
10) Secure the hopper transport using a yellow beaded strap included with the device, or an equivalent
strap such as a nylon cable tie (Figure 4-7, page 21).
11) Secure the XY transport using a yellow beaded strap shipped with the device, or an equivalent strap
such as a nylon cable tie (see Figure 4-6, page 20).
12) Perform a final check to make sure there are no unsecured parts inside the EC2000, such as
cards, card stock, or card weights.
13) Disconnect the network cable from the EC2000.
14) Unplug the power cable from the AC power socket-outlet, then disconnect the power cable from the
EC2000 power connector and pack it in the accessories box.
15) Disconnect any physical security hardware attaching the EC2000 to its installation location (see
section 5.1 Installation Checklist for details).
16) Perform a final check to make sure there is nothing attached to the EC2000.
17) Close and secure the device’s top access door using the tubular key (see section 6.5 Top Access Door
Security).
18) Pack the keys and any available accessories (shown in Figure 2-4) in the accessories box.
19) Seal the accessories box with packing tape.
20) Lay the bottom layer of styrofoam flat in the EC2000 box with the hollow center facing up.
21) Place the anti-static bag on top of the bottom layer of styrofoam and lay its open edges over the sides
of the box.
22) With a partner, lift the EC2000 into the box, making sure it fits securely into the bottom styrofoam
and the anti-static bag.
23) Wrap the anti-static bag around the top of the EC2000 and tape it closed.
24) Line up the top styrofoam with the EC2000’s touchscreen, and insert it into the box so it fits evenly
with the top edges of the box.
25) Insert the accessories box into the slot in the top foam.
26) With a partner, use the top shell’s handles to lower it all the way onto the lower shell.
27) Work with your company’s Shipping and Receiving department to ship the device, using the steps in
the following section for reference.
4.4 How to Ship the EC2000
Follow these steps to safely ship the EC2000:
1) Make sure the steps in 4.3 How to Pack the EC2000 are complete.
2) If you are returning the device to MagTek and have not received a prepaid shipping label with a
replacement device, contact MagTek Support Services to request one.
3) Use the wheeled carrier to move the packed EC2000 to a Shipping and Receiving area.
4) Remove the TiltWatch® sensors and affix new ones to the front and side of the box, if available.
5) Affix a shipping label to the box.
6) Take photographs of the box to document its condition before shipping.
7) Ship the EC2000. Be sure the device is insured for its replacement value.