MagTek EC2000 99875600 - Manual (Page 30)

6 - Operation
ExpressCard 2000| Instant Issuance Card Personalization System | User Installation and Operation Manual
Page 30
6.4.2 How to Clear Error Messages
The EC2000 will continue to display most errors on the touchscreen until the user corrects the problem
that caused the error. After correcting the problem, clear the error message and return to normal use by
pressing the
Status button to return to / refresh the Status page, then attempt the operation again.
6.5 Top Access Door Security
Figure 6-5 - Top Access Door Movement
6.5.1 About the Top Access Door
The EC2000 secures all consumables (such as card stock and image printer ribbons) under the top access
door, which users must unlock before opening. There are two ways to unlock the top access door:

A mechanical key lock using a tubular key;

A touchscreen unlock function which authorized users can activate using the Case/Door button.
By default, the
Case/Door button is disabled. In a typical installation, an advanced user with the
administrator passwords will enable the feature and store the tubular keys in a secure location. See
section 8.7 How to Enable / Disable Touchscreen Unlock for details.
6.5.2 How to Use the Keys to Unlock the Top Access Door
The EC2000 comes with two identical tubular keys that are unique to the device. For security reasons,
keys can not be re-issued; if keys are lost or misplaced or the lock stops functioning, contact your sales
representative for assistance with replacing both the lock and the keys.
To unlock the top access door using one of the tubular keys:
1) Line up the tab on the outside of the key with the slot on the top access door lock, and insert the key.
When locked, the slot will point toward the rear of the device.