MagTek EC2000 99875600 - Manual (Page 54)

7 - Maintenance
ExpressCard 2000| Instant Issuance Card Personalization System | User Installation and Operation Manual
Page 54
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The black rubber platen roller in the image printer,
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The magstripe encoder in the image printer.
Cleaning the card path involves feeding a cleaning card into the manual feed slot and telling the EC2000
to move it through the path.
7.1.6 How to Clean the Card Path
To clean the image print head using a cleaning card, follow these steps (see this YouTube video for a
demonstration):
1) Obtain a cleaning card from the EC2000 Cleaning Kit.
2) Remove the cleaning card from its package and let it dry for one minute.
3) Open the EC2000’s top access door (see section 6.5 Top Access Door Security).
4) Remove the image printer ribbon (see section 6.8.2 How to Install / Remove the Image Printer
Ribbon) and close the image printer.
5) Using the touchscreen, navigate to Menu > Maintenance to open the Maintenance Menu page.
6) Press the Clean Printer… button to launch the Printer Utility page.
7) Press the Clean Printer (Manual Feed) button to begin the cleaning process. The EC2000 will
show a popup dialog box. Leave it there for now.
8) Insert the cleaning card into the image printer’s input slot on the right side (see Figure 7-2) and press
OK to close the dialog box. The EC2000 will run the cleaning card through the card path and eject it
into the card rejection bin when done.
9) If the cleaning card sticks in the manual feed slot, let it dry for one more minute and try again.
Figure 7-2 - Inserting the Cleaning Card
10) Remove and dispose of the cleaning card.
11) If you have not already done so, clean the card cleaning roller and print head.
12) Re-install the image printer ribbon.
13) Close the image printer (see section 6.8 Image Printer), and close the top access door.