INFICON STM-2 USB Thin Film Rate/Thickness Monitor - Manual (Page 85)

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STM-2 Operating Manual
6.1.3 Troubleshooting Computer Communications
Table 6-3 Troubleshooting computer communications
SYMPTOM CAUSE REMEDY
Communications cannot be
established between the host
computer and STM-2. Improper cable connection. Verify for cable connections
are seated properly.
Driver not installed properly. Reinstall drivers.
Computer did not initialize
STM-2. Click Find Instruments >>
Search for STM-2s on
LabVIEW Application.