3 troubleshooting, Troubleshooting – Leica Biosystems ASP300 S User Manual

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Instructions for Use, V 1.5 RevD – 03/2013

6.3 Troubleshooting

If a problem occurs in the Leica ASP300 S, take the following steps to diag-

nose the problem:

• Check for error messages indicating the nature of the problem.
• If an error message is displayed, press the Help button on the message

for any information relating to the cause.

• Check the Run Log for any messages that indicate the nature of the fail-

ure. If the failure occurred during a program run, check the Run Log for

an indication of whether the failure occurred during the fill, processing

or drain cycles, and the reagent container in use at the time.

6. Troubleshooting

Use the SMART SCREEN functions to individually test operations

such as fill, drain, pressurizing and evacuation operations.

If you cannot identify the problem by carrying out the above listed

steps, call Leica Technical Service.

Power failures
If there is evidence of power to the instrument:

• Verify that the power plug is plugged into the socket and that the socket

is switched ON.

• Check whether the bridge cable is plugged in properly.
• Verify that the power switches on the rear of the instrument (adjacent

to the power lead) and on the side of the instrument are both switched

ON.

• Messages indicating that there has been a partial power failure indicate

that power has been lost to the heaters, but not to the main control elec-

tronics. Carry out the above steps to identify the nature of the problem.

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