Troubleshooting expansion cards – Dell PowerEdge R905 User Manual

Page 166

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166

Troubleshooting Your System

7 Ensure that the tape drive’s interface/DC power cable is connected to the

tape drive and controller card.

8 Close the system. See "Opening and Closing the System" on page 67.
9 Reconnect the system to the electrical outlet, and turn on the system,

including attached peripherals.

10 If the problem is not resolved, see the documentation for the tape drive for

additional troubleshooting instructions.

11 Reinstall the tape-backup software as instructed in the tape-backup

software documentation.

12 If you cannot resolve the problem, see "Getting Help" on page 181.

Troubleshooting Expansion Cards

NOTE:

When troubleshooting an expansion card, see the documentation for your

operating system and the expansion card.

Problem

Error message indicates a problem with an expansion card.

Expansion card performs incorrectly or not at all.

Action

CAUTION:

Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1 Run the appropriate online diagnostic test. See ""Running the System

Diagnostics" on page 169.

2 Turn off the system and attached peripherals, and disconnect the system

from its electrical outlet.

3 Open the system. See "Opening and Closing the System" on page 67.
4 Ensure that each expansion card is firmly seated in its connector. See

"Expansion Cards" on page 79.

5 Close the system. See "Opening and Closing the System" on page 67.

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