Troubleshooting a wet system – Dell PowerVault NX3100 User Manual

Page 132

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132

Troubleshooting Your System

• Change the auto-negotiation setting, if possible.
• Use another connector on the switch or hub.
If you are using a NIC card instead of an integrated NIC, see the

documentation for the NIC card.

4 Ensure that the appropriate drivers are installed and the protocols are

bound. See the NIC's documentation.

5 Enter the System Setup program and confirm that the NIC ports are

enabled. See "Integrated Devices Screen" on page 48.

6 Ensure that the NICs, hubs, and switches on the network are all set to the

same data transmission speed. See the documentation for each network

device.

7 Ensure that all network cables are of the proper type and do not exceed the

maximum length.
If all troubleshooting fails, see "Getting Help" on page 157.

Troubleshooting a Wet System

CAUTION:

Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

1 Turn off the system and attached peripherals, and disconnect the system

from the electrical outlet.

2 Open the system. See "Opening the System" on page 66.
3 Disassemble components from the system. See "Installing System

Components" on page 63.
• Cooling shroud
• Hard drives
• SAS backplane

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