Dell PowerVault DL2000 - Manual (Page 147)

Troubleshooting Your System
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c Exit the configuration utility and allow the system to boot to the
operating system.
6 Ensure that the required device drivers for your controller daughter card
are installed and are configured correctly. See the operating system
documentation for more information.
7 Check the cable connections inside the system:
a Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
b Open the system. See "Opening the System" on page 67.
c Verify that the cable connections between SAS backplane(s) and the
SAS daughter card are correct. See "Installing a SAS Controller
Daughter Card" on page 85.
d Verify that the SAS cables are securely seated in their connectors.
e Verify that the power connectors on the SAS backplane(s) are securely
seated in their connectors.
f Close the system. See "Closing the System" on page 67.
g Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
If the problem persists, see "Getting Help" on page 167.
Troubleshooting a SAS Controller Daughter Card
NOTE:
When troubleshooting a SAS controller daughter card, also see the
documentation for your operating system and the controller daughter card.
Problem
• Error message indicates a problem with the SAS controller daughter card.
• SAS controller daughter card performs incorrectly or not at all.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
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