Xblue Networks X-50 - Manual (Page 31)

XBLUE Networks 31
Feature Description
Access Contr
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Access Control ‐ Browser
For security, the X-50 is password protected with a programmable port, making it more secure. There are three
different password levels, User, Administrator, and Support.
Only one Administrator can log into the X-50 at one time. Additional attempts to enter the administration area will be
denied until the original administrator has exited and three minutes have elapses.
Account Code
Also known as “Traveling Class of Service” - This allows authorized users to make calls on restricted extensions. The
systems recognizes the user when they enter a code and their password, and brings their less restrictive class of
service to the new location. The user’s Class of Service remains active for 60 seconds after the call is disconnected and
then it returns to the original Class of Service.
Agent (UCD) Logon/Logoff
Agents (extensions) may dial a code, which temporarily takes them out of all UCD groups. Once the agent logs off,
they will not receive any additional incoming UCD calls. This can be very helpful when an agent is out of the office or
out to lunch. When the agent returns, they dial a code to log into all UCD groups. Once logged in, they start receiving
UCD calls.
Alarm
Each X2020 connected to the X-50 VoIP Telephone System can set up to three telephone alarms, which can be
programmed to play once or set to always. The user can select between 11 (0~10) different ring tones. After the
alarm is reached, it can repeat up to 10 times at an interval of once every 1 to 5 minutes.
Alternate Attendant
A second extension may be programmed as the Alternate Attendant. The alternate answering position serves as a
back up position to the primary attendant. Telephone line ringing will forward to the alternate answering position after
the preprogrammed ring alternate position time.
Announcement Only Mailbox
Any physical or virtual voice mailbox can be programmed to be an announcement only mailbox. An announcement
only mailbox may be used to make common announcements such as business hours, directions, mass schedules for
Church, etc. These mailboxes can be accessed from the Automated Attendant or the Attendant can transfer a call
directly to the announcement. After the announcement plays the call is disconnected.
TABLE 3.2 Password levels
User Name Password Description
admin2583 000000 Unrestricted access to all programming parameters
user user View configuration settings and statistics
support support Run Diagnostics with technical support engineer on the phone