Call forward, Call operator, Call park – Xblue Networks X-50 User Manual

Page 34: Call forward call operator call park

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Feature Description

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Call Forward

At default, all extensions are forwarded to voicemail. However, they can also use several other types of call

forwarding; Busy, Direct, Do Not Disturb, Follow me, Call forking, and Remote (External). These can be

programmed using the web interface or by dialing the call forward code.

Busy Call Forward

Busy Call Forward, forwards all incoming calls to the forwarded destination only when the extension is busy.

Extensions that are busy forwarded will not ring when a second call is presented to them. However, an alert tone

is heard indicating that a new call is being routed to the forwarded destination.

Direct (Always) Call Forward

Direct Call Forward, forwards all incoming calls to the forwarded destination as soon as it is presented to the

extension. An alert tone is heard indicating that a new call is being routed to the forwarded destination.

Do not Disturb Call Forward

DND call forward, forwards all incoming calls to the forwarded destination only when the extension is in DND. If

the extension is put into DND and it is not DND forwarding, callers will get a busy signal.

Follow me Forward

The Follow Me Forward, feature allows internal extension users to re-forward their extensions to a new location.

This is especially helpful when waiting for an important telephone call but must go to another destination, such as

an impromptu meeting. An alert tone is heard indicating that a new call is being routed to the forwarded

destination.

Call Forking Forwarding

Call Forking is used to ring two destinations at the same time. This feature will work for two extension number,

without a SIP Trunk, but with a SIP Trunk, it can ring an extension and one or two external numbers.

Remote (External) Call Forward

Remote (External) Call Forward, allows extension users to forward their incoming calls to a remote destination

such as a cellular or home telephone number. The extension user can change their forwarded destination from

their extension.

Call Operator

The system supports both a primary and secondary operator which can be accessed from any SIP telephone

endpoint or the analog port by dialing “0”. Any extension, SIP telephone endpoint or FXS (analog port) can be

assigned as the primary and secondary operator. The Operators are defined in the Numbering Plan.

Call Park

Park often called orbit, is a way of placing a call on hold where anyone within the system can access that call by

dialing a park pickup code. The Park location is usually the same as the extension number.

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