Media window view, Using magichd, Using the loopback ip address – ChamSys MagicQ User Manual User Manual

Page 222: Troubleshooting, 6 media window view, 1 using magichd, 2 using the loopback ip address, 8 troubleshooting

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MagicQ User Manual

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Enable the Live Preview option in the Media View of the Setup Window.

The live preview is shown in the large window on the left of the Media Window. Choose using the top soft buttons whether the
preview shows the output, or the currently selected layer.

When connected to media servers that do not yet support live previews, the preview window will show the image thumbnail from
the 1

st

layer that has its intensity channel above zero.

23.6

Media Window View

It is possible to configure the View in the Media Window – View Servers (defaults), View Groups, View Libraries and View
Outputs. View Groups is useful when using a large number of media servers and controlling using groups of media servers rather
than individual servers.

View Outputs shows a summary of the Output of all the configured Media Servers.

MagicQ automatically expands the Media Window to show the maximum number of layers that are in use by the configured
Media Servers.

23.7

Using MagicQ and Media Server software on the same PC

23.7.1

Using MagicHD

MagicQ supports the inbuilt Media Player MagicHD. This is fully integrated with MagicQ and can be used to play back media
to a 2nd monitor attached to your MagicQ PC/Mac.

From the toolbar select Media Player, View Media Output and a MagicHD window will be opened.

23.7.2

Using the loopback IP address

It is possible to use MagicQ and 3rd party Media Server software (e.g. ArKaos) on the same PC by altering some of the settings
given above. In the Media View of the Setup Window, set the IP address of the media server to 127.0.0.1. This is the local
loopback IP address and will allow the PC to talk to itself to retrieve thumbnails and live previews.

In the Settings View of the Setup Window, scroll down to Interface Settings. Set the option for Send to Applications on this PC
to YES.

With the loopback IP and Send to Applications set correctly, you should be able to control your media server and use the live
previews and thumbnails.

23.8

Troubleshooting

If you do not have control of the Media Server check:

• MagicQ is connected to Media server via network

• There are no firewalls on - this will restrict access between the Media Server and MagicQ

• MagicQ is enabled to output either Art-Net, Pathport or ACN (Setup, View DMX I/O)

• The media server is configured to the correct DMX universe and address

• MagicQ is patched with the correct personalities at the correct addresses

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